Customer Service Officer- Teller at NRB Bank


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NRB Bank is one of the fourth generation private sector banks to have begun operations in 2013 to converge local and global financial services under one roof. Bringing together a passionate and entrepreneurial group of NRB investors from all over the world, NRB Bank aims to be the leading dedicated financial institution for non-resident Bangladeshi’s to invest in Bangladesh, and for Bangladeshi individuals and corporates to access international markets.
The Leadership Search Begins
As a frontrunner of fourth generation banks, at NRB we have begun our search for leaders and individuals with flair.
Customer Service Officer- Teller
Job Description/Responsibility
  • To ensure proper authorisation of transactions and also to make sure that accurate transactions have taken place in each customer service point as per policy and regulations.
  • Responsible for cash deposit & withdrawal in an efficient & accurate manner so that the customers waiting time is reduced significantly.
  • Ability to balance and report to teller transactions daily, in accordance with standard procedures.
  • Must have knowledge of all applicable money laundering prevention and fake note detection procedures.
  • Must have knowledge of Cash Transaction Report (CTR) and Suspicious Transaction Report (STR).
  • Cash management which includes maintaining cash within vault limit; cash balance, return of the cash into the branch vault, monitoring the flow of cash at the counters and sorting of notes.
Qualification and Skills:
  • Good mathematical skills
  • Good communication skills, with positive attitude towards customer services.
  • Friendly and approachable personality.
  • Computer proficiency in Microsoft Office
Job Nature
Full-time

Educational Requirements

Minimum Graduation in any discipline from reputed universities without any third division or class.
Experience Requirements
Minimum 1 year experience as Teller in a reputed commercial Bank with excellent track record.

Additional Job Requirements
Age preferably 25 to 30 years
Other Benefits
Attractive compensation package and other benefits awaits the deserving candidates
Job Location
Anywhere in Bangladesh
Application Deadline: 10 April, 2014 

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