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| NRB Bank
is one of the fourth generation private sector banks to have begun
operations in 2013 to converge local and global financial services
under one roof. Bringing together a passionate and entrepreneurial
group of NRB investors from all over the world, NRB Bank aims to be the
leading dedicated financial institution for non-resident Bangladeshi’s
to invest in Bangladesh, and for Bangladeshi individuals and
corporates to access international markets. |
The Leadership Search Begins
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As a frontrunner of fourth generation banks, at NRB we have begun our search for leaders and individuals with flair.
Customer Service Manager (CSM)
Job Description/Responsibility
- Ensure Flawless Services.
- Deliver high standard of Customer Service.
- Ensure Proper control/ compliance in the Branch.
- Marketing products and services to the prospective client.
- Thorough checking of all personal loan documents.
- Monitor the business for achieving the Goal.
- Anti- Money Laundering activities reporting and other Branch reporting.
Qualification and Skills:
- To ensure one stop service for customers and monitor that customers are not routed to different desks
- Branch vault cash management, monitor teller counters, notes sorting, withdrawal/deposit of cash from/to feeding branch etc.
- Knowledge on all Bangladesh Bank regulations.
- Familiar with banking products and back office operations.
- Having practical knowledge and experience in Centralised banking and branch operations.
Job Nature
Full-time
Educational Requirements
Minimum Graduation in Marketing/
Finance/Accounting/Banking/ Economics; Preferably MBM/MBA/M.Com from
reputed universities with minimum CGPA 3.00
Experience Requirements
Minimum 2 years experience as CSM with 5 years Banking experience.
Additional Job Requirements
Age preferably 30 to 35 years
Other Benefits
Attractive compensation package and other benefits awaits the deserving candidates
Job Location
Anywhere in Bangladesh |
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